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Liz Masoner

Picnik is Closing

By , About.com Guide   January 21, 2012

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Picnik, one of the most popular online photo editors for amateur photographers is closing its virtual doors on April 19th of this year. Originally acquired by Google in 2010, Picnik will now live on as a few creative tools in the Google+ photo editor.

What Happens to Photos on Picnik?
Picnik has a couple of options for folks with photos stored on Picnik. One of these choices is to move your photos to Google+ (make sure you review the licensing requirements before using that option). The other option is a new tool called Picnik Takeout which will allow you to download your photos to your computer in zip files.

What About Paid Subscribers to Picnik?
Per Picnik's closing announcement, they are refunds of all paid subscriptions within a week of January 20, 2012. Per that announcement, they plan to refund the entire yearly fee for all subscribers regardless of how much subscription has been used.

Free Premium Tools
As a sort of going away present, Picnik is making their premium features available for free from January 20th until they close on April 19th.

Comments

January 21, 2012 at 5:06 pm
(1) Flood says:

Is there another in-browser option that’s as efficient out there?

January 21, 2012 at 5:22 pm
(2) Photography Guide says:

There are some other in browser options although certainly not clones of Picnik. Adobe Express is one that is fairly easy to use. http://www.photoshop.com/tools/overview

January 23, 2012 at 1:53 pm
(3) Christine says:

I would check out the Picnik ‘Billings’ Group under Google Groups, as Google did not anticipate the number of people who would have expired CC’s, cards cancelled by fraudulent transactions, new banks, etc., and they are providing Incorrect information that Banks will process a credit to a non-existent card. Again, that is incorrect, and this is grossly unfair to those who have paid and are Not going to receive a refund. Why didn’t they just figure out a way to mail refunds in that case? Is there any way of getting some contact information for Picnik? No one seems to be able to either from the Picnik site or that Group.

January 23, 2012 at 1:59 pm
(4) Photography Guide says:

Surely the options of updating your billing information is still available in the accounts section to prevent problems.

January 23, 2012 at 3:57 pm
(5) Christine says:

In response to Photography Guide, in fact on Picnik’s FAQ’s, they have listed that they will not allow you to change your CC information, they have deactivated that feature (I tried to copy and paste it to put it here, but it would not let me do that). At least I was able to find a ‘contact us’ form, so perhaps letting them know what my bank said will help. This issue is practically Viral on the Picasa Picnik Refund/Billing Groups page and I am amazed that someone has not addressed it yet.

January 23, 2012 at 4:50 pm
(6) Photography Guide says:

They’ve certainly fouled up then if they are creating such havoc.

January 24, 2012 at 9:44 am
(7) Christine says:

To Photography Guide, yes indeed, for not anticipating this, and the simplest way of handling it would appear to be to allow people to change their method of billing which they adamantly will not do, they are insisting it must be credited back to the original card no matter what. I have learned that the best way to contact them is through the Picnik website ‘Contact Us’ form, they will respond, with a case number and they said that they will try your original method of payment first, then you have to wait until February 8th and prove to them it did Not go through and they will work with you on an alternative method of refunding your money.

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